Your customers are one of your most valuable assets. But how often are you talking to customers and asking for their feedback? Here are 5 ways to improve your customer service.
If you’ve recently started a business in Australia, understanding BAS (Business Activity Statement) is crucial to meeting your tax obligations and staying compliant with the ATO.
The new financial year has begun, which means it is now time to wrap up the 2024-25 financial year, here is a list of changes and rates that you will need to be aware of for your business in preparation for the 2024-25 tax return.
Your Cost of Sales (CoS) is a vital financial metric to understand. We’ve highlighted 5 important ways that CoS impacts on your operational efficiency and your financial health.
Traditionally, Aussie small businesses are failing to embrace private equity. But Micro Private Equity (Micro PE) could be the driver behind your investment and growth plans.
Electricity costs for East Coast small businesses could be set to rise by between 4.2 and 8.2%. We’ve highlighted 4 key ways you can mitigate these rising electricity prices.
Find out how AI could be helping your procurement and cost management. We’ve highlighted five ways that AI can enhance inventory management, invoice processing and more.
AI is an important tool for your small business. But what do all these technical terms and bits of jargon mean? Our AI glossary helps demystify AI so you can understand the benefits.
AI has the potential to transform your small business. We’re starting a new series that will show how you can liberate your business using AI and the latest AI agents.
AI customer agents are everywhere these days. But what can they actually do to help your customer service function? And which AI agents are the best for your business?
The Energy Bill Relief Fund takes effect from 1 July 2025. Find out the eligibility criteria for your small business and how large your rebate might be.
Stay on top of your compliance deadlines to avoid costly penalties and interest. This essential timetable outlines key dates, obligations, and fees for Pty Ltd companies — helping you keep your business running smoothly and penalty-free.
Podcasts are the new radio but for many business owners, there are often not enough hours in the day. Here are 9 to educate, entertain and inspire your next business move.
Is the complexity of Australia’s Fair Work Act and industrial relations holding back Aussie small businesses? COSBOA has suggested a new blueprint to support small business.
More Aussie small business are applying for long-term loans. But what are the best things to do with this new capital? We’ve got some ideas for how to get value from your funding.
Did you know the ATO has a small business portal with heaps of handy advice on managing your business taxes? We’ve highlighted six of the most popular courses.
Did you know the ATO has a small business portal with heaps of handy advice on managing your business taxes? We’ve highlighted six of the most popular courses.