Blog categorized as Blogs

Even with the benefits of AI automation, customers still prefer good, old-fashioned, human customer service to a chatbot. We explain why hiring more people could be good for business.

Cashflow keeping you awake at night? We share 5 tips to control your cashflow and achieve a positive cash position.

Cutting costs can be a key way to boost your profits. But how does managing your expenditure increase profitability? We outline the benefits of proactive cost-saving measures.

Are you drowning in business admin? Automation is the answer. We’ll help you identify automation opportunities and choose the best apps to drive an efficient business.

Your customers are one of your most valuable assets. But how often are you talking to customers and asking for their feedback? Here are 5 ways to improve your customer service.

The ATO has finalised its compliance approach in relation to the integrity measure in s 207-159 of ITAA 1997, which operates to make certain distributions funded by capital raising unfrankable.

Raw data only becomes meaningful when it is organised, accurate, and connected to clear business goals. Understanding and analysing your data helps you spot trends, make smarter decisions, and improve business performance.

Understanding the basics of business finance is a must as a business owner. We’ve outlined how income and expenditure work and the vital part they play in your financial health.

Which is more important? Cashflow or profit? We’ll explain why getting in control of your cash is vital for the stability and

Want to cut unnecessary costs, optimise the most profitable parts of the business, and increase your overall return on investment? Talk to us about how we can work with you to support your ongoing business profitability.

When did you last review your business strategy? We share four areas you should revisit and update to create the best possible strategic and growth outcomes.

In 2024 only 2% of global venture capital funding went to female-only founding teams. We highlight 5 alternative funding routes for female-led small businesses to explore.

The ATO’s updated Tax Time toolkit is your 101 guide to business taxes. We’ve summarised the key resources you can find in this toolkit, with links to the ATO site.

Having a diverse and inclusive workforce can be a major boost for your business. We list four of the key benefits of focusing on diversity and inclusion within your company culture - plus how to diversify your workforce.

With so many customer interactions taking place online, your online customer service has to be first-rate. We look at the ways customer data can drive tailored, personalised service and support.

A business cash flow forecast will give you vital business intelligence to help you scenario-plan, search for cost-savings and look for strategies that will preserve your cashflow position. Find out how it can help your business.

The one-person, billion-dollar business may soon become a reality. But what are the pros and cons of a one-person, solopreneur business model? We have the lowdown on the AI model.

Core values define your business's identity and uniqueness. Focusing on distinct values that reflect your purpose and sharing and embodying these values fosters a stronger workplace culture and enhances relationships and results.

Your customers are one of your most valuable assets. But how often are you talking to customers and asking for their feedback? Here are 5 ways to improve your customer service.

Turning a profit is at the heart of running any successful company - But without cash flow, you can't run your day-to-day operations or grow the business. Talk to us about how you can increase cash flow in your business.