Blog categorized as Blogs

Do Customers Still Want Human Customer Service?
Even with the benefits of AI automation, customers still prefer good, old-fashioned, human customer service to a chatbot. We explain why hiring more people could be good for business.
RBizz Team
09/03/2026 10:42 AM - Comment(s)
Interest Rates Rise: What It Means for Your Finances
The Reserve Bank of Australia has increased interest rates from 3.6% up to 3.85%. What does this boost in interest rates mean for you, your business and your financial opportunities?
RBizz Team
09/03/2026 10:42 AM - Comment(s)
Protecting you and your business: taking out insurance
54% of employees prefer a combination of in-office and remote work. So, are you making moves to switch to flexible working? We explain why hybrid working is the way forward.
RBizz Team
13/02/2026 04:43 PM - Comment(s)
How to accept payments online – and why it’s smart
54% of employees prefer a combination of in-office and remote work. So, are you making moves to switch to flexible working? We explain why hybrid working is the way forward.
RBizz Team
13/02/2026 04:43 PM - Comment(s)
Why flexible working is the new normal
54% of employees prefer a combination of in-office and remote work. So, are you making moves to switch to flexible working? We explain why hybrid working is the way forward.
RBizz Team
13/02/2026 04:42 PM - Comment(s)
What Are Trade Tariffs and How Can They Affect Your Business?
We’ve heard a lot about trade tariffs in the news. But what is a trade tariff and how could these customs taxes impact your small business?
RBizz Team
09/02/2026 07:33 PM - Comment(s)
Getting late payments under control
63% of Australian businesses say they are losing money to late payments. Here’s what you can do to get your late payment issues under control.
RBizz Team
09/02/2026 07:32 PM - Comment(s)
6 Secrets to Getting Prompt Payment
Late payments can seriously disrupt cashflow for small businesses, but simple process changes can make a big difference. By invoicing promptly, making payment easy, and automating follow-ups, you can significantly reduce payment delays.
RBizz Team
09/02/2026 07:32 PM - Comment(s)
Managing change in your business
Most business change initiatives fail due to poor employee engagement and lack of clear direction. By following Kotter’s 8-step change framework, businesses can build momentum, reduce resistance, and embed lasting change into their culture.
RBizz Team
09/02/2026 07:24 PM - Comment(s)
Helping You Reduce Your Company’s Carbon Footprint
The Federal Government’s goal of achieving 62-70% emission reductions by 2035 needs your support. Here are 3 key ways you can reduce your energy usage and carbon footprint.
RBizz Team
23/01/2026 01:41 PM - Comment(s)
Do Customers Still Want Personal Customer Service?
Even with the benefits of AI automation, customers still prefer good, old-fashioned, human customer service to a chatbot. We explain why hiring more people could be good for business.
RBizz Team
19/01/2026 02:06 PM - Comment(s)
5 tips for controlling your cashflow
Cashflow keeping you awake at night? We share 5 tips to control your cashflow and achieve a positive cash position.
RBizz Team
19/01/2026 02:06 PM - Comment(s)
Cost-saving measures and how they drive profits
Cutting costs can be a key way to boost your profits. But how does managing your expenditure increase profitability? We outline the benefits of proactive cost-saving measures.
RBizz Team
19/01/2026 02:06 PM - Comment(s)
Automation can ease your business workload
Are you drowning in business admin? Automation is the answer. We’ll help you identify automation opportunities and choose the best apps to drive an efficient business.
RBizz Team
19/01/2026 02:05 PM - Comment(s)
The value of old-fashioned customer service: getting customer feedback
Your customers are one of your most valuable assets. But how often are you talking to customers and asking for their feedback? Here are 5 ways to improve your customer service.
RBizz Team
14/01/2026 02:45 AM - Comment(s)
ATO finalises guidance on using raised capital to fund franked distributions
The ATO has finalised its compliance approach in relation to the integrity measure in s 207-159 of ITAA 1997, which operates to make certain distributions funded by capital raising unfrankable.
RBizz Team
08/12/2025 11:29 AM - Comment(s)
Making data meaningful in your business
Raw data only becomes meaningful when it is organised, accurate, and connected to clear business goals. Understanding and analysing your data helps you spot trends, make smarter decisions, and improve business performance.
RBizz Team
08/12/2025 11:29 AM - Comment(s)
The basics of business finance: income and expenditure
Understanding the basics of business finance is a must as a business owner. We’ve outlined how income and expenditure work and the vital part they play in your financial health.
RBizz Team
08/12/2025 11:28 AM - Comment(s)
What is the difference between cashflow and profit?
Which is more important? Cashflow or profit? We’ll explain why getting in control of your cash is vital for the stability and
RBizz Team
08/12/2025 11:28 AM - Comment(s)
How can we support your business profitability?
Want to cut unnecessary costs, optimise the most profitable parts of the business, and increase your overall return on investment? Talk to us about how we can work with you to support your ongoing business profitability.
RBizz Team
08/12/2025 11:27 AM - Comment(s)